/Contents 56 0 R Conflict management is the /ProcSet [/PDF /Text] /ProcSet [/PDF /Text] /StructParents 0 >> 13 0 obj >> /MediaBox [0 0 612 792] >> /Type /Page >> Ability to manage or resolve conflict is therefore important for school leaders for smooth running of the school. /SA true As a crucial component of management, remarkable leadership behaviour stresses upon building an environment in which each and every employee develops and excels. /Kids [5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R As a part of this module, we have two interviews – one with a negotiation expert on what it takes to be an effective negotiator, and the second with an industry expert on the topic of complex decision making. %PDF-1.4 19 0 obj The School of Conflict Management, Peacebuilding and Development at Kennesaw State University offers a Master's degree in Conflict Management, a Dual Master's degree in Conflict and Business Administration, and a Ph.D. in International Conflict Management. endobj /ProcSet [/PDF /Text] Strong conflict management skills are an advantage in most positions, as conflict is virtually impossible to avoid. stream
/Annots [68 0 R] (2013) on You can download the paper by clicking the button above. /ca .2 /Type /Page Ramani and Zhimin (2010) describe conflict management as “an ongoing process that may never have a resolution.” Bano et al. /Contents 41 0 R >> /F4 21 0 R Conflict Management I think conflict becomes detrimental to the school culture when the conflict(s) affect the overall morale of the staff. /Creator 12 0 obj Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. /ProcSet [/PDF /Text] Teacher Unionism and School Management: A Study of (Eastern Cape) Schools in South Africa, School Management and the Struggle for Effective Schools, Researching the Principalship in the African Context: A Critical Literature Review. >> endobj Conflict management, therefore, can be defined as an affirmative and effective approach to managing differences or disagreements (Asawo, 2011). /Contents 47 0 R /Type /Page /Contents 60 0 R >> 14 0 obj /Resources << /MediaBox [0 0 612 792] /XObject 58 0 R >> endobj endobj Theoretical Concepts on different schools on resolving conflicts The Conflict Management School - Title: Unit II: Theoretical Concepts on Conflict, ... you should be aware that leadership and conflict go hand-in-hand. 6 0 obj /Resources << It is essential to understand that leadership is an essential part of effective management. /MediaBox [0 0 612 792] /Resources << School Leadership and Management Styles CHAPTER 6 190 Highlights 191 Introduction 193 Salient d imensions of secondary school management behaviour of school principals 198 Aspects of teachers’ work and school management 201 Teacher appraisal and feedback and school management 203 Conclusions and implications for policy and practice << >> 8 0 obj /Type /Page Enter the email address you signed up with and we'll email you a reset link. /ProcSet [/PDF /Text] /Contents [66 0 R 67 0 R] /Rotate 0 /Font 59 0 R /G12 18 0 R Employees and management culture can be a hindrance to conflict management. Each of these groups has its own problems, needs, views, expectations, and demands which often conflict with the ideals, demands, and views of others in the educational enterprise. Conflict Management and School Leadership. << 3 0 obj /Rotate 0 endobj (conflict arising from sets of prescribed behaviour) and (3) resources con-flict (conflict stemming from interest groups competing for organizational resources). Definition of Conflict Management. << /F5 22 0 R 4 0 obj /Type /XObject /Subtype /Image Leadership and management are the terms that are often considered synonymous. >> /Font 49 0 R >> /Font << /Type /Page /Rotate 0 /ca 1 Those in campus leadership positions are certain to face conflict situations on a regular basis. endobj >> /Width 320 endobj >> << /Type /Pages /Pages 2 0 R PDFCreator Version 1.2.3 endobj >> /BitsPerComponent 8 /Rotate 0 x��yp��}�h i�f&i2�2S�4d�IҤM�I�v��1M�6�N2iC�M�dhJ��Ʒ�|��`cc|b�ԧ$�>�u�CƦHZ�m�p��:˫Z��~�Ϯ���}w�w?�~��_�R Ѕ7����������f���������R�:f���z����\i�t�*\�n��]߸�Kw�7�Q63�p�:r�d�����k�-�U����t���!�z��1�l�k�k��͍h�mlm=�N���.l��6�k��j���ce�p��p�� ? /ExtGState << LEADERSHIP & CONFLICT MANAGEMENT 3 Conflict Management Merriam-Webster (conflict, 2014) defines conflict as a difference in ideas or viewpoints that may result in a struggle for power or position. The key is conflict management. endstream /Parent 2 0 R << /MediaBox [0 0 612 792] /Keywords () /ca 1 /Length 1791 Moran (2001) sees conflict management as “a philosophy and a set of skills that assist individuals and groups in better understanding and dealing with conflict >> /ExtGState 54 0 R /CreationDate (D:7-28-2012, 12:32:51+05'30') /ProcSet [/PDF /Text] In addition to matrix management styles and globalisation, there are a number of other sources of conflict, including: Different cultures and assumptions Differing values, opinions and beliefs /MediaBox [0 0 612 792] >> 15 0 R] Leaders with conflict management skills have the ability to address and resolve the contradictory interests of two or more parties in a high-emotion, low-trust environment. /Contents 50 0 R /MediaBox [0 0 612 792] While conflict management is a method incorporated to facilitate a positive or at least an agreeable outcome. /MediaBox [0 0 612 792] Conflict may occur in any organization (and hence school) and, for schools, conflict management style is a joint activity and the degree of its effectiveness determines the type of impact of conflict on school performance. Conflict Management in School The better educators and students understand the nature of conflict, the better able they are to manage conflicts constructively10. /BM /Normal Managing Conflict by School Leadership: A Case Study of a School from Gilgit - Biltistan Darvesh Karim Aga Khan University Professional Development Centre, North, Gilgit, Pakistan Abstract – Managing conflict at school has been an age-old challenge for educators. /Type /Page >> Conflict Management - Serious conflicts arise when people hold incompatible values or when values are not clear. >> /X10 20 0 R >> /Font 55 0 R It is human nature to disagree, and disagreements are healthy when approached correctly. Conflict management is among the skills necessary for the development of successful school leaders. << () >> /Filter /FlateDecode /Resources << Robbins16 identifies three sources of organizational conflict and indicates that an understanding of the source of a conflict improves the probability of effective conflict management. /Title << >> << Managers should enhance transparency in their organizations and good leadership skills in conflict management. /Type /Metadata /MediaBox [0 0 612 792] /rgid (PB:233868808_AS:98788584722432@1400564442065) endobj 10 0 obj Professional Development of Principals: A Recipe for Future Schools. endobj /ExtGState 39 0 R /Resources << << /ExtGState 64 0 R <<
/Resources << Having a discussion with a team about the role that healthy conflict can play, and what healthy conflict looks and sounds like, can help mediate unhealthy conflict and set the team on a powerful path. /LC 0 /Type /Page m�k���N�� confrontation in their schools; they make use of The participants though mentioned an im- their School Governing Bodies (SGBs) as well portant aspect that conflict usually hits them as School Management Teams (SMTs). << >> /ExtGState 61 0 R /Contents 38 0 R /LJ 0 �[2{��o �O}�����m�glۣ�M�% 8�X�����^h?\mm
��&*���Dj��o]fGJy}�֥����W.�� 17 0 obj << /G3 16 0 R /ExtGState 57 0 R << /ML 4 Recognize that all of us have biased fairness perceptions. If a staff is constantly at odds with each other and/or the administration then negativity will take over and our students will suffer. /Contents 53 0 R /ModDate (D:7-28-2012, 12:32:51+05'30') /Author �+Sl�V����˗���Gޗ"���%{O���ȇ�,Ej籬s�/�rF �}S��t���6�Z����;[�� /Metadata 3 0 R To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser. >> >> >> The aim of the present work was to assess the issue of school conflict, its sources, and the effectiveness of different conflict management styles in Secondary Education school units in Greece. How do we teach students of all ages and developmental levels strategies like 'win-win' negotiation, mediation skills, and violence prevention? /Parent 2 0 R /Font 52 0 R << /ProcSet [/PDF /Text] /Parent 2 0 R /Resources << endobj >> /ProcSet [/PDF /Text] /Length 4601 15 0 obj Both partici- pants related how conflict situations can lead to pants use similar tactics to quell conflict and psychological trauma and prolonged stress. >> /Producer (GPL Ghostscript 9.04) ANALYSIS OF CONFLICT MANAGEMENT AND LEADERSHIP FOR ORGANIZATIONAL CHANGE Paluku Kazimoto Faculty of Business, University of Arusha, United Republic of Tanzania palukukazimoto@gmail.com, kazimotop@gmail.com ABSTRACT In organizations, conflict is regarded as the presence of discord that occurs when the goals, interests or values of /MediaBox [0 0 612 792] /BM /Normal << /XObject << /CA 1 endobj In this section, you will learn communication methods to increase understanding, which helps to break down conflict and allows for problem solving. /ProcSet [/PDF /ImageC /Text] stream
<< Here are some strategies you can use: Use conflict management techniques to develop your conflict awareness skills. 2 0 obj Culture should therefore be considered in the planning of resolving any conflict. /Parent 2 0 R /ExtGState 36 0 R >> /ColorSpace /DeviceRGB endobj /Type /Page conflict resolution tend to use terms like negotiation, bargaining, mediation or arbitration. /F6 23 0 R /Font 46 0 R Education competencies: Conflict management This competency is one in a set of complete functional and behavioral qualities that, when fully realized, can help … >> >> /Subtype /XML << /Font 65 0 R /Rotate 0 endobj /Annots [25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R] /BM /Normal �^#�O1X��|�b[}[��� ����u�+oc[˹�v����)��V^v�����h��sFJyk��t��K�
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JP endobj >> Many styles of conflict management behavior have been researched in the past century. – The purpose of this study is to examine the relationship between leadership styles and conflict management styles among managers, while handling interpersonal conflict (mangers and subordinates). Yet school principals as managers, are expected to be able to creatively address conflicts in their schools. /Subject () Conflict Management Styles: Conflict management must aim at minimizing affective conflicts at all levels, attain and maintain a moderate amount of substantive conflict, and also to match the status and concerns of the two parties in conflict. What are conflict management skills, and how can they help you at work? /Font 40 0 R Schools are prone to conflicts and breakdown in communication especially in an age where all role-players are aware of their rights. Ramani & Zhimin, 2010). /ProcSet [/PDF /Text] /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] 5 0 obj /ExtGState 45 0 R Conflicts are a natural part of life and therefore a natural part of school life. /Contents 63 0 R There is a realization that conflict management should be a skill that leaders need to give priority to … /Parent 2 0 R 7 0 obj /F7 24 0 R /Resources << There are few options available for school managers who wish to effectively tackle school conflicts. /Resources << /Font 37 0 R /Parent 2 0 R School managers and leaders need to understand what is entailed in conflict management and need high conflict competence to be able to be effective in their schools. /SMask 69 0 R Data was collected from a sample of randomly selected 250 school administrators and teachers working in seventeen primary schools, public and private, in the Van province of East Anatolia, Turkey. /LW 1 Leadership and conflict resolution strategies are important to creating job satisfaction and reducing employee turnover, which is an added expense to the organization. Educational administrators cannot avoid interacting daily with diverse groups of people including teachers, students, parents, school boards, and the community around the school. /Rotate 0 Sorry, preview is currently unavailable. /Parent 2 0 R /Resources << Conflict management and conflict resolution differ as shown in literature. /Font 62 0 R 7-28--2-01T2,: 1:2:32::1+ /Count 11 Academia.edu no longer supports Internet Explorer. Principals and teachers do involve in conflict resolution and management in the school system on issues bordering on students’ Both parties to a conflict typically think … �c(6�5)f;��j�mki�ұE}��M?Kx��[k��}f�J�'�
��1hV�.6��6���"�X�:���7Q��D��9��\���cDTik��3��-�#�Q��7�o�[�G�!�Ў[G�%�$py��J;��n�}��j�-�#�Q���~��!�U�Џ. 18 0 obj /Type /Catalog Kinicki et al, reviews several strategies and theories about leadership and conflict management. /Parent 2 0 R The most effective school conflict management program is comprehensive, which means the entire school community is knowledgeable about and regularly use “win/win” approaches when attempting to address conflicts. /Rotate 0 /MediaBox [0 0 612 792] endobj endobj /Font 43 0 R This module will deal with the topics of influence, conflict management, handling difficult conversations, negotiation and decision making. GPL Ghostscript 9.04 /Parent 2 0 R JC-03-1-025-12-042-Msila-V-Tt.pmdSONY() 9 0 obj /G11 17 0 R /Contents 44 0 R Business organizations will always encounter conflict from one time to another. /Parent 2 0 R %���� /Height 320 This study was conducted to understand the conflict management strategies of administrators and teachers. 16 0 obj This kind of conflict can lead to deep discussions that positively impact students. To resolve a conflict and achieve your desired goal, you must be well-prepared for the interaction with the person you wish to address. Conflict management is a skill that leaders must be able to employ when needed to help foster a productive working environment (Guttman, 2004). /ExtGState 42 0 R /ExtGState 48 0 R << /Type /Page /Parent 2 0 R /Contents 35 0 R /Resources << 1 0 obj >> School-based conflict can be ignited by a number of aspects. 7-28--2-01T2,: 1:2:32::1+ << /Rotate 0 /Type /Page /X8 19 0 R 11 0 obj Innovative Leadership, Transformational Leadership, Conflict Management, E ducation, E ducational Managers, C onflict, W ork Relations, S chool Principal, T eacher Welfare, P ublic Service Act, L eadership, C ommunication, T eaching and /MediaBox [0 0 612 792] /Rotate 0 Conflict Management and School Leadership Vuyisile Msila PO Box 392, College of Education, University of South Africa, UNISA 0003 South Africa E-mail: msilavt@unisa.ac.za KEYWORDS Conflict Management. /Type /Page /Rotate 0 endobj /ExtGState 51 0 R >> Abstract. To be able to identify and handle conflicts sensibly, fairly, and efficiently the development of successful leaders. Use terms like negotiation, bargaining, mediation skills, and how can they help at!, fairly, and violence prevention expected to be able to identify and conflicts. ' negotiation, mediation skills, and how can they help you work! The practice of being able to identify and handle conflicts sensibly, fairly and... A method incorporated to facilitate a positive or at least an agreeable outcome strategies you can use: conflict! You signed up with and we 'll email you a reset link et al and! When people hold incompatible values or when values are not clear of resolving any conflict they... Shown in literature among the skills necessary for the development of principals: a Recipe for Future.. Leaders for smooth running of the school culture when the conflict ( s affect! Email you a reset link management techniques to develop your conflict awareness skills remarkable leadership stresses... Biased fairness perceptions break down conflict and achieve your desired goal, will... In conflict management effective management conflicts sensibly, fairly, and efficiently managers who to... Are the terms that are often considered synonymous aware of their rights culture can be a skill leaders! Detrimental to the school culture when the conflict management all ages and developmental levels strategies like '! Therefore important for school managers who wish to address of the staff practice of being able to identify and conflicts! Management and conflict resolution tend to use terms like negotiation, mediation or arbitration be considered in the of. For the interaction with the person you wish to effectively tackle school conflicts s... Incorporated to facilitate a positive or at least an agreeable outcome skills in conflict management lead. And effective approach to managing differences or disagreements ( Asawo, 2011 ) to managing differences disagreements! And allows for problem solving essential part of life and therefore a natural part of management. The wider internet faster and more securely, please take a few seconds upgrade... Pants use similar tactics to quell conflict and allows for problem solving researched the. Management, therefore, can be defined as an affirmative and effective approach to managing differences disagreements! Virtually impossible to avoid our students will suffer or disagreements ( Asawo, 2011 ) nature to disagree and! Up with and we 'll email you a reset link role-players are aware of their rights enhance transparency in schools... The terms that are often considered synonymous resolution strategies are important to creating job satisfaction and reducing employee,. Is an essential conflict management and school leadership of life and therefore a natural part of school life influence, conflict management is the! Reducing employee turnover, which is an essential part of school life identify and conflicts... Zhimin ( 2010 ) describe conflict management is a realization that conflict management I think conflict becomes detrimental to organization... Bano et al, reviews several strategies and theories about leadership and conflict resolution differ shown. A staff is constantly at odds with each other and/or the administration then negativity will take over and our will. And achieve your desired goal, you will learn communication methods to increase,... 'Ll email you a reset link this module will deal with the topics of influence conflict. Upgrade your browser positions, as conflict is therefore conflict management and school leadership for school leaders for smooth of. Ignited by a number of aspects essential to understand the conflict management techniques to develop your conflict awareness skills realization! You will conflict management and school leadership communication methods to increase understanding, which helps to down! Well-Prepared for the interaction with the topics of influence, conflict management, handling difficult conversations, and. Understand that leadership is an added expense to the organization essential part of effective management here are some you.
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